1. What is Enter & View?

    Report -

    The visits are carried out by trained Healthwatch volunteers. The volunteers will speak to service users, staff, relatives and carers, and will observe how the service is delivered, and the general environment in which it takes place.

  2. Our annual report 2019-20

    Report -

    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2019-20

  3. Public event February 2020

    Report -

    Over 50 people attended our public event on the 6th February 2020 at Canning Town Library, to find out about changes and updates from local services.

  4. The hidden needs of carers in Newham

    Report -

    Between October 2019 and February 2020, we engaged with 57 carers using a combination of online questionnaires, interviews, and focus groups.

  5. Dentist Mystery Shop - Access to emergency care & registration options during Covid-19

    Report -

    We conducted a mystery shopping exercise in November 2020, contacting all dental practices in Newham, to understand whether patients could secure an NHS emergency appointment and whether practices are registering new NHS patients.