1. What is Enter & View?

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    The visits are carried out by trained Healthwatch volunteers. The volunteers will speak to service users, staff, relatives and carers, and will observe how the service is delivered, and the general environment in which it takes place.

  2. Our annual report 2019-20

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2019-20

  3. Our annual report 2018-19

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2018-19

  4. Our annual report 2015-16

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2015-16

  5. Our annual report 2016-17

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2016-17

  6. Our annual report 2020-21

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2020-21

  7. Our Annual Report 2017 - 2018

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2017-2018

  8. Our annual report 2021-2022

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2021 - 2022.

  9. Insights into Hospital Discharge: Newham Hospital

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    Check out our report on patient experiences of the discharge process at Newham Hospital, and the recommendations on how the service can be improved.

  10. Enter and View: Nicholas court care home

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    This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.

  11. NHS Long term plan

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    Healthwatch England secured funding to ensure local Healthwatch can support public engagement on the NHS Long Term Plan and contribute to the development of a local plan in the East London Health and Care Partnership.