1. What is Enter & View?

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    The visits are carried out by trained Healthwatch volunteers. The volunteers will speak to service users, staff, relatives and carers, and will observe how the service is delivered, and the general environment in which it takes place.

  2. Our annual report 2019-20

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2019-20

  3. Enter and view: meal times at Newham University Hospital

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    In June 2017 our team delivered an Enter & View project to review the food and meal time support that was offered to patients at the Newham University Hospital.

  4. Public event February 2020

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    Over 50 people attended our public event on the 6th February 2020 at Canning Town Library, to find out about changes and updates from local services.

  5. Quality assurance visit: community neuro service

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    Our team visited this service as part of joint Quality Assurance Visits with Newham Clinical Commissioning Group (CCG).

  6. Quality assurance visit: continence care

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    Our team visited the Continence Care Service in Romford Road with the purpose of finding out about patients referral pathway experiences as part of our joint Quality Assurance project with Newham Clinical Commissioning Group (CCG).

  7. Quality assurance visit: diabetes

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    Our team visited the Diabetes service at Shewsbury Road Health Centre to find out about patients referral pathway experiences as part of our joint Quality Assurance Project with Newham Clinical Commissioning Group (NCCG).

  8. Quality assurance visit: foot health clinic

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    Our team visited the foot health clinic at University of East London, Clinical Education Building, 1 Ferns Road to find out about patients’ referral pathway experiences as part of our joint Quality Assurance Project with NCCG.

  9. Quality assurance visit: tissue viability service

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    Our team visited this service as part of joint Quality Assurance Visits with Newham Clinical Commissioning Group (CCG).

  10. Evaluation of patient experience: latent tuberculosis (LTBI) in Newham

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    In October 2016, Newham CCG commissioned our team to learn about the patient experience and feedback on the Latent Tuberculosis Infection screening service (LTBI) in Newham.

  11. Workshop: tackling tuberculosis (TB) in Newham

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    We ran a ‘Have your Say’ tackling tuberculosis (TB) Workshop in association with Barts Health NHS Trust and TB Alert.

  12. Health services for women with learning disabilities

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    The project was carried out with the support of our Community Grants Programme.

  13. Transforming services, changing lives (TSCL): patient & public engagement event

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    On Monday 18th August 2014 Healthwatch Newham, Redbridge and Waltham Forest held a joint event to inform people and gather feedback on the Transforming Services, Changing Lives (TSCL) at Whipps Cross Hospital Lecture Theatre.

  14. Our annual report 2018-19

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2018-19

  15. Our annual report 2015-16

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2015-16

  16. Our annual report 2016-17

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2016-17

  17. Our annual report 2020-21

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2020-21

  18. Our Annual Report 2017 - 2018

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2017-2018

  19. Our annual report 2021-2022

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2021 - 2022.

  20. Insights into Hospital Discharge: Newham Hospital

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    Check out our report on patient experiences of the discharge process at Newham Hospital, and the recommendations on how the service can be improved.

  21. Residents experience using the London Ambulance Service

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    Get insights on Newham residents' experiences on using the London Ambulance Service.

  22. Healtwatch Newham Annual Report 2022/2023

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    Healthwatch Newham has published its annual report.