The role of the pharmacy in Newham

Our team hosted the user engagement event and marketed it widely in the press and networks. NELPPP approached us in December 2013, for a co-production event on the place of the Pharmacy.

Summary

The feedback within this document is the voice of Newham residents and their views on what a Pharmacy should be. It was acknowledged that there is a pharmacy on most high streets and they had a significant place in improving the health and wellbeing of Newham residents.

Key findings

Pharmacies have a presence in the community; most high streets have a Pharmacy. With the urgent move towards community based prevention of poor health to address the extensive health inequalities and high social deprivation what the Newham Pharmacy can do in association with commissioners and providers. The Pharmacy is a community asset and could take on some of the roles of the GP especially in an environment of a shortage of 80 GPs in Newham and difficulty in GP access.

Recommendations

  • Every Pharmacist has the facility to see a customer in a separate room to discuss a health concern. The GPs and Pharmacist ought to have open dialogue where necessary.

  • Better marketing of clinical and public health services to ensure the public and patients are fully informed of the range of services that community pharmacies offer.

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