Key Takeaways from the Latest MNVP Quarterly Meeting April 2025

The Need for Better Information
One of the most prominent concerns raised was the need for more accessible and user-friendly information. Attendees shared that while the wealth of information available to expectant parents can be helpful, it can also feel overwhelming. In particular, the format of birthing books was mentioned as being dense and difficult to navigate. One of the attendees, suggested that a more concise and user-friendly format would allow parents to make informed decisions without feeling overloaded.
The Feeling of Isolation
Another recurring theme was the sense of isolation some parents experience during labor. Several attendees shared that, despite being surrounded by medical staff, they felt emotionally unsupported during a vulnerable time. There was a call for more personalised care, including specific accommodations to address faith and cultural needs. Ensuring that parents don’t feel alone during this critical time is essential for improving the overall birthing experience.

Mental Health and Emotional Support
Mental health was a key topic of discussion, with many parents expressing concerns that mental health assessments in antenatal care often feel like a tick-box exercise. Attendees highlighted that emotional support is just as important as medical care and that a more personalised, empathetic approach from healthcare providers is needed. While antenatal care may technically be available, the warmth and emotional support from professionals can often be lacking.
Communication Challenges
Clear and accessible communication continues to be a significant barrier in antenatal care, especially for marginalised communities. Attendees shared concerns about the lack of clear communication about the different stages of pregnancy, as well as the lack of interpreters for individuals with hearing impairments. Providing British Sign Language (BSL) interpreters was highlighted as an essential step in improving communication accessibility for Deaf individuals. Ensuring that language is simple and clear for all parents was seen as an important next step.
Training and Personalisation of Care
Training for healthcare professionals was also discussed, with a focus on making it more practical and responsive to patient feedback. A new initiative led by the Patient Experience midwife will launch monthly Maternity Staff Development Days, focusing on customer care and communication. These days will incorporate live scenarios and real-life experiences to give healthcare staff hands-on training in delivering personalised care.

Looking Ahead: How You Can Get Involved
MNVP is committed to continuing the conversation and driving change in the maternity and neonatal care sector.
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We welcome your feedback, questions, and suggestions, so feel free to reach out to your chairs via mnvptwn@healthwatchnewham.co.uk.
By staying connected and continuing the conversation, we can work together to improve maternity care for all families. Join us in making a difference!