A lady walking by a door
Initial engagement with mental health support groups
We visited two mental health support groups to listen to experiences and to find out what service-users thought would help make things better.
1 November 2018
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young boy smiling at the camera
Young people engagement
In 2017–2018, our team engaged with young people to obtain feedback regarding their experiences with Health and Social Care services in Newham.
1 November 2018
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Sugar on a spoon
Quality assurance visit: diabetes
Our team visited the Diabetes service at Shewsbury Road Health Centre to find out about patients referral pathway experiences as part of our joint Quality Assurance Project with Newham Clinical Commissioning Group (NCCG).
3 October 2018
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Lots of books on shelves
Public event September 2018
Over 60 people attended our event on 20 September 2018 at Stratford Library, to hear the new Mayor talk about her vision.
21 September 2018
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Skeletal foot
Quality assurance visit: foot health clinic
Our team visited the foot health clinic at University of East London, Clinical Education Building, 1 Ferns Road to find out about patients’ referral pathway experiences as part of our joint Quality Assurance Project with NCCG.
5 September 2018
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Older lady wearing glasses
Quality assurance visit: continence care
Our team visited the Continence Care Service in Romford Road with the purpose of finding out about patients referral pathway experiences as part of our joint Quality Assurance project with Newham Clinical Commissioning Group (CCG).
8 August 2018
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People sitting in a waiting room
Obstacles to older people's access to GP services
This research project, carried out by Newham Older People’s Reference Group (OPRG), aimed to gather feedback from older people living Newham about their experiences of accessing GP services and what the obstacles they face in Newham.
23 July 2018
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two hands touching
Rainbow home care
Our team visited the Rainbow Homecare coffee morning on 14 July 2018 to engage with service users to gain feedback on their home care experiences.
14 July 2018
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Man talking to a receptionist
Quality assurance visit: tissue viability service
Our team visited this service as part of joint Quality Assurance Visits with Newham Clinical Commissioning Group (CCG).
6 June 2018
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Two hands shaking
Health services for women with learning disabilities
The project was carried out with the support of our Community Grants Programme.
2 April 2018
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Young lady talking on the telephone
Mystery shopping: primary care GP practice
In 2017 our team in liaison with Newham Clinical Commissioning Group (NCCG) and the Care Quality Commission, delivered a number of unannounced visits to local GP surgeries to review patient access and quality of service received.
19 January 2018
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Doctor massaging foot
Quality assurance visit: community neuro service
Our team visited this service as part of joint Quality Assurance Visits with Newham Clinical Commissioning Group (CCG).
28 September 2017
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