News and reports

Young people previously revealed experiencing barriers to access mental health services. In 2019, our team used focus groups and questionnaires to understand the experiences of young people using mental health support services.

Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2018-19

Healthwatch England secured funding to ensure local Healthwatch can support public engagement on the NHS Long Term Plan and contribute to the development of a local plan in the East London Health and Care Partnership.

We conducted a service review of 29 dental practices across Newham in January 2017 and again in August 2017 to investigate the availability of routine NHS dentist appointments.

We select the locations liaising with local residents, Newham Council Adult Social Care staff and the Care Quality Commission. We carried out visits to 8 services, with 3 further visits planned for November and December 2018.

In 2017–2018, our team engaged with young people to obtain feedback regarding their experiences with Health and Social Care services in Newham.

We visited two mental health support groups to listen to experiences and to find out what service-users thought would help make things better.

Our team visited the Diabetes service at Shewsbury Road Health Centre to find out about patients referral pathway experiences as part of our joint Quality Assurance Project with Newham Clinical Commissioning Group (NCCG).

Over 60 people attended our event on 20 September 2018 at Stratford Library, to hear the new Mayor talk about her vision.

Our team visited the foot health clinic at University of East London, Clinical Education Building, 1 Ferns Road to find out about patients’ referral pathway experiences as part of our joint Quality Assurance Project with NCCG.

Our team visited the Continence Care Service in Romford Road with the purpose of finding out about patients referral pathway experiences as part of our joint Quality Assurance project with Newham Clinical Commissioning Group (CCG).

This research project, carried out by Newham Older People’s Reference Group (OPRG), aimed to gather feedback from older people living Newham about their experiences of accessing GP services and what the obstacles they face in Newham.