News and reports

A report covering experience of patients of the GP practices within the South One Newham Primary Care Network (Custom House Surgery, Star Lane Medical Centre and St Luke's Medical Centre).

A report covering experience of patients of the GP practices within the Stratford Primary Care Network (Abbey Road Medical Practice, Church Road Health, Glen Road Medical Centre, Liberty Bridge Road Practice, Newham Transitional Practice, Stratford Village Surgery, and The Vicarage Lane Surgery).

From 1 October 2025, Healthwatch Newham is being delivered by Local Voice.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

Deaf and Hard of Hearing residents have told us about the challenges they face when accessing health and care services in Newham. From interpreter shortages to inaccessible booking systems, their experiences underline the need for urgent improvements.

We hosted a workshop with Deaf residents in Newham to raise awareness about gut health and bowel cancer. The session highlighted the barriers Deaf people face in accessing vital health information and why accessible communication is key to saving lives.

Our latest Q4 2024–25 reports give a detailed picture of how people in Newham are experiencing local health, care, and community services. From GP appointments to hospital care, our analysis shows the trends shaping patient experiences and helps guide improvements across the borough.

In 2024/2025, Healthwatch Newham has worked tirelessly to ensure that local people’s experiences shape the future of health and social care. By listening, observing, and advocating, the team has helped services respond more effectively to the needs of Newham’s diverse communities.

On Thursday 31 July, Healthwatch Newham joined the quarterly Maternity and Neonatal Voices Partnership (MNVP) event at Bethnal Green Library. The session brought together local women, birthing people, midwives, NHS staff, and community organisations from across Newham, Tower Hamlets and Waltham Forest.

We are saddened to share the news of Councillor Neil Wilson’s passing. As a dedicated champion for health and adult social care in Newham, this tribute honours his tireless service, deep compassion, and lasting contribution to our community.

On 27 June 2025, Deaf and Hard of Hearing residents gathered at 2 Gerry Raffles Square to share their experiences and concerns regarding health and care services in Newham. The session highlighted several ongoing barriers faced by the community, particularly around communication and access.

Are you Deaf or Hard of Hearing and want to help improve services in Newham? Join a new Advisory Board working to make local health, care, and community support more accessible and inclusive.