Community Listening Ears

What is Community Listening Ears (CLE) project?

The Community Listening Ears project is a grassroot community engagement project initially proposed by our volunteers to further Healthwatch's engagement with Newham residents. Our volunteers have recommended we take a deep dive into residents’ experience of mental health whilst living in Newham. Through previous work where we looked into residents' engagement with mental health support groups, we know service users have mentioned communication and inflexibility as key issues.

This time, would like to investigate 3 key aspects of mental health in Newham:

• Mental health and relationships
• Mental health and long-term conditions
• Mental health and the cost-of-living crisis

Volunteers will gather these key insights and share these with their topic lead – the data will then be analysed and used to develop key reports and recommendations for local services. 

IMPORTANT UPDATE

Report will be released in April 2023 as a result of extending the engagement.