Advice and Information

We understand that making a complaint about NHS or social care services can feel daunting. Check out our top tips and guidance to help you through the process.

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?

This easy-read guide is available in 20 languages.

Contact information for PALS teams at Newham General Hospital, other Barts Health NHS Trust hospitals and the East London NHS Foundation Trust (ELFT).

You've told us that you've experienced problems registering with a GP. This article explains more about how to register with a gp, what your rights are and what to do if you're refused the right to register.

Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.

Healthwatch England's have published research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?

Safeguarding adults is a vital part of ensuring the safety and wellbeing of vulnerable residents.

Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.

Pharmacies offer more than just prescriptions, they provide valuable support for minor health issues and general wellbeing.