1. Mystery shopping: primary care GP practice

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    In 2017 our team in liaison with Newham Clinical Commissioning Group (NCCG) and the Care Quality Commission, delivered a number of unannounced visits to local GP surgeries to review patient access and quality of service received.

  2. Why GPs sometimes charge fees and what to expect

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    People told us they are concerned about the amount they are being charged by they GP for signatures, certificates and reports.

  3. February 2018 newsletter

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    Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond.

  4. When should you call NHS 111?

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    NHS 111 is much more than a helpline – if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser.

  5. Home

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  6. Work with us

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  7. Terms & conditions

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    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.

  8. Accessibility

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    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.

  9. Cookies

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    We use cookies on our website to make your experience as easy and simple as possible.

  10. Privacy

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    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.

  11. News and reports

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  12. What we do

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    Find out about our role, our plans and our people.

  13. Health services for women with learning disabilities

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    The project was carried out with the support of our Community Grants Programme.

  14. Events

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    Take a look at our upcoming events or check out our selection of health and care awareness events you can support.

  15. Advice and information

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    Find out how we can help you access the support you need to live well.

  16. Volunteers Week

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  17. Get involved

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    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.

  18. Quality assurance visit: tissue viability service

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    Our team visited this service as part of joint Quality Assurance Visits with Newham Clinical Commissioning Group (CCG).

  19. Our Board

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  20. Our staff

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  21. Volunteer

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    Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.

  22. Diabetes Week

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  23. Carers Week

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  24. Men's Health Week

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  25. World Blood Donor Day

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  26. World Suicide Prevention day

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  27. World Mental Health Day

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  28. World Homelessness Day

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  29. Carers Rights Day

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  30. International Volunteer Day

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  31. Young Carers Awareness Day 2018

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  32. Dignity Action Day 2018

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  33. Children Mental Health Week

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  34. Student Volunteering Week 2018

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  35. Eating Disorder Awareness Week

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  36. World Autism Awareness Week 2020

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  37. World Health Day 2018

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  38. Stroke Awareness Month

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  39. NHS Complaints Advisory Service

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    Check out our top tips and guidance to help you through the process.

  40. Mental Health Awareness Week 2018

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  41. Dying Matters Week 2018

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  43. June 2018 newsletter

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    Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond.

  44. NHS at 70!

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    The National Health Service is turning 70 on 5 July 2018.

  45. Rainbow home care

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    Our team visited the Rainbow Homecare coffee morning on 14 July 2018 to engage with service users to gain feedback on their home care experiences.