News and reports | Healthwatch Newham

Female

Our annual report 2020-21

Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2020-21

Female Doctor

Rapid COVID-19 Testing Service Review

The survey was set up by the Newham’s Black, Asian and Minority Ethnic Disproportionality Test, Trace & Isolate group in partnership with Healthwatch Newham and Newham Public health.

three people looking into the camera

Covid-19: What's next for Newham?

We held a public event on Thursday 12 November, using zoom. It was well-attended with over 60 people signing on.

16 December 2020

Primary care

Dentist Mystery Shop - Access to emergency care & registration options during Covid-19

We conducted a mystery shopping exercise in November 2020, contacting all dental practices in Newham, to understand whether patients could secure an NHS emergency appointment and whether practices are registering new NHS patients.

30 November 2020

two middle aged woman hugging each other

The hidden needs of carers in Newham

Between October 2019 and February 2020, we engaged with 57 carers using a combination of online questionnaires, interviews, and focus groups.

28 October 2020

poster describing how to wash hands

Covid-19 Interim Report: Your health and well-being during COVID-19

We launched an online survey at the end of April in partnership with Healthwatch Tower Hamlets and Waltham Forest which has so far received 187 responses from Newham residents.

A man and a woman smiling and talking to each other

What is Enter & View?

The visits are carried out by trained Healthwatch volunteers. The volunteers will speak to service users, staff, relatives and carers, and will observe how the service is delivered, and the general environment in which it takes place.

Youn South Asian man standing

Our annual report 2019-20

Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2019-20

A group of women sitting at an event

Public event February 2020

Over 50 people attended our public event on the 6th February 2020 at Canning Town Library, to find out about changes and updates from local services.

7 February 2020

lady wearing a mask

Patient experience of dentists

We conducted a review of dental practices across Newham in 2017 to investigate the availability of routine NHS dentist appointments, following feedback that residents were finding difficult to secure an appointment.

1 December 2019

Yellow brick building

Enter and view: Mornington Hall

This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.

9 September 2019

two young females standing in the street

Young people's mental health

Young people previously revealed experiencing barriers to access mental health services. In 2019, our team used focus groups and questionnaires to understand the experiences of young people using mental health support services.