News and reports

A report covering experience of patients of the GP practices within the North West 2 Primary Care Network (East End Medical Practice, Newham Vicarage Practice, Stratford Health Centre, The Forest Practice and Upton Lane Medical Centre).

A report covering experience of patients of the GP practices within the South One Newham Primary Care Network (Custom House Surgery, Star Lane Medical Centre and St Luke's Medical Centre).

A report covering experience of patients of the GP practices within the Stratford Primary Care Network (Abbey Road Medical Practice, Church Road Health, Glen Road Medical Centre, Liberty Bridge Road Practice, Newham Transitional Practice, Stratford Village Surgery, and The Vicarage Lane Surgery).

This annual report is based on the experience of 293 people.

Overall satisfaction for Newham University Hospital is at 41%.

The Accident & Emergency department accounted for 36% of all feedback with only 27% positive.

Healthwatch Newham has had a productive and impactful year in 2023/2024. The team has remained dedicated to representing the voices of Newham’s diverse communities, advocating for improvements in health and social care services.

The aim of this Enter and View (E&V) visit was to assess the quality of the services provided at Newham University Hospital's A&E and Urgent Care departments.

Healthwatch Newham conducted an unannounced Enter and View visit to Tollgate Medical Centre, located at 220 Tollgate Road, E6 6JS. The purpose of the visit was to evaluate the quality of care and services from the perspective of patients and to assess accessibility, communication, and care practices.

This Enter and View (E&V) visit aimed to assess the quality of the supported living service at The Chase, Forest Gate, in the London Borough of Newham.

This was an announced Enter and View (E&V) visit as part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.

Healthwatch Newham has gathered feedback from 1,824 people to assess the experiences of GP services between July 2023 and June 2024. The report highlights both positive aspects and areas for improvement in patient care, service access, and communication.

This report highlights key insights from a focus group discussing the impact of mental health on relationships within the Congolese community in Newham.

This was an announced Enter and View (E&V) visit as part of a planned strategy to assess the quality of oral hygiene and personal care for elderly patients at Newham Hospital.