News and reports

In 2024/2025, Healthwatch Newham has worked tirelessly to ensure that local people’s experiences shape the future of health and social care. By listening, observing, and advocating, the team has helped services respond more effectively to the needs of Newham’s diverse communities.

This annual report is based on the experience of 2,425 people.
Findings show that the overall sentiment is 70% positive.

A report covering experience of patients of the GP practices within the Central 1 Primary Care Network (Boleyn Medical Centre, Greengate Medical Centre, Market Street Health Group, Newham Medical Centre, St Bartholomew's Surgery, The Azad Practice and The Project Surgery).

A report covering experience of patients of the GP practices within the Docklands Primary Care Network (E16 Health, Royal Docks Medical Centre and Tollgate Medical Centre).

A report covering experience of patients of the GP practices within the Newham Central Primary Care Network (Balaam Street Practice, Carpenters Practice, Essex Lodge Surgery and Lucas Avenue Practice).

A report covering experience of patients of the GP practices within the North East 1 Primary Care Network (Birchdale Road Medical Centre, Dr CM Patel's Surgery, Plashet Road Medical Centre, Sangam Surgery, The Manor Park Centre, and Westbury Road Medical Practice).

A report covering experience of patients of the GP practices within the North East 2 Primary Care Network (E12 Medical Centre, Lathom Road Medical Centre, Plashet Harmony Practice, Shrewsbury Road Surgery and Wordsworth Health Centre).

A report covering experience of patients of the GP practices within the North Newham Primary Care Network (Claremont Clinic, E7 Health and Woodgrange Medical Practice).

A report covering experience of patients of the GP practices within the North West 2 Primary Care Network (East End Medical Practice, Newham Vicarage Practice, Stratford Health Centre, The Forest Practice and Upton Lane Medical Centre).

A report covering experience of patients of the GP practices within the South One Newham Primary Care Network (Custom House Surgery, Star Lane Medical Centre and St Luke's Medical Centre).

A report covering experience of patients of the GP practices within the Stratford Primary Care Network (Abbey Road Medical Practice, Church Road Health, Glen Road Medical Centre, Liberty Bridge Road Practice, Newham Transitional Practice, Stratford Village Surgery, and The Vicarage Lane Surgery).

This annual report is based on the experience of 293 people.

Overall satisfaction for Newham University Hospital is at 41%.

The Accident & Emergency department accounted for 36% of all feedback with only 27% positive.