News and reports

This annual report is based on the experience of 293 people.

Overall satisfaction for Newham University Hospital is at 41%.

The Accident & Emergency department accounted for 36% of all feedback with only 27% positive.

On Thursday 31 July, Healthwatch Newham joined the quarterly Maternity and Neonatal Voices Partnership (MNVP) event at Bethnal Green Library. The session brought together local women, birthing people, midwives, NHS staff, and community organisations from across Newham, Tower Hamlets and Waltham Forest.

We are saddened to share the news of Councillor Neil Wilson’s passing. As a dedicated champion for health and adult social care in Newham, this tribute honours his tireless service, deep compassion, and lasting contribution to our community.

On 27 June 2025, Deaf and Hard of Hearing residents gathered at 2 Gerry Raffles Square to share their experiences and concerns regarding health and care services in Newham. The session highlighted several ongoing barriers faced by the community, particularly around communication and access.

Are you Deaf or Hard of Hearing and want to help improve services in Newham? Join a new Advisory Board working to make local health, care, and community support more accessible and inclusive.

Significant changes are on the horizon for Healthwatch England and the local Healthwatch network following a recent government announcement.

Discover how the Maternity and Neonatal Voices Partnership (MNVP) has been working across Tower Hamlets, Waltham Forest, and Newham to amplify the voices of women, birthing people and families using maternity services.

Safeguarding adults is a vital part of ensuring the safety and wellbeing of vulnerable residents.

The latest Maternity and Neonatal Voices Partnership (MNVP) Quarterly Meeting brought together parents, caregivers, and healthcare professionals to discuss key challenges in maternity and antenatal care. The event highlighted some recurring issues and provided valuable insights into how care can be improved moving forward.

In October 2024, Holly joined Healthwatch Newham as our Deaf Community Outreach Worker. Since then, she has been connecting with Deaf residents across Newham to hear directly from them about their experiences with health services.

Healthwatch Newham has had a productive and impactful year in 2023/2024. The team has remained dedicated to representing the voices of Newham’s diverse communities, advocating for improvements in health and social care services.

The aim of this Enter and View (E&V) visit was to assess the quality of the services provided at Newham University Hospital's A&E and Urgent Care departments.