1. What is Enter & View?

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    The visits are carried out by trained Healthwatch volunteers. The volunteers will speak to service users, staff, relatives and carers, and will observe how the service is delivered, and the general environment in which it takes place.

  2. Our annual report 2019-20

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2019-20

  3. Quality assurance visit: continuing care

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    Our team visited this service as part of joint Quality Assurance Visits with Newham Clinical Commissioning Group (CCG).

  4. Our annual report 2018-19

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2018-19

  5. Our annual report 2015-16

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2015-16

  6. Our annual report 2016-17

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2016-17

  7. Our annual report 2020-21

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2020-21

  8. Our Annual Report 2017 - 2018

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2017-2018

  9. Our annual report 2021-2022

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    Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2021 - 2022.

  10. Enter and View: Barchester Westgate

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    This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.

  11. Enter and View: Birchwood House

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    This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.

  12. Enter and View: Ebenizer Residential Care Home

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    This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.

  13. Enter and View: Helena Road

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    This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.

  14. Enter and View: Nicholas court care home

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    This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham.