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Advice and Information -
Please see below a list of services in Newham which can be accessed during this festive period. -
News -
The government has released the latest update for the Covid self-isolation guidelines. Please read below to know more. -
News -
Enabled Living are delivering a free 6 weeks course on 'Deaf Awareness and Introduction to BSL'. Open to all residents of Newham or to anyone working in the borough.
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Report -
Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report for 2021 - 2022. -
Report -
This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
News -
Healthwatch Newham is conducting a survey to find out more about people's experiences of using maternity services. -
Advice and Information -
High level general guidance for individuals on what to do during hot weather. Materials are translated into different languages. -
Advice and Information -
Find out the signs and symptoms of monkeypox, where to find support and who is eligible for a vaccine. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
Advice and Information -
Find out the signs and symptoms of polio, where to find support and who is eligible for a vaccine. -
Advice and Information -
Children aged 1 to 9 in London needs to receive a dose of a vaccine against polio. Find out how your child can get vaccinated and where to find support. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
Advice and Information -
October is a month to quit smoking. Read information on how you can join and support the campaign. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
Advice and Information -
This November marks Islamophobia Awareness Month which is aimed at raising awareness about our Muslim community, and addressing issues of discrimination and injustice against Muslims. -
News -
Our Board works to ensure that we are fulfilling our legal and statutory obligations. You can find out our latest Advisory Board meeting below. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
News -
Our Board works to ensure that we are fulfilling our legal and statutory obligations. You can find out our latest Advisory Board meeting below. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
News -
Our Board works to ensure that we are fulfilling our legal and statutory obligations. You can find out our latest Advisory Board meeting below. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
News -
Our newsletter is available to download now. Full of news and views about health and social care in Newham and beyond. -
News -
Our Board works to ensure that we are fulfilling our legal and statutory obligations. You can find out our latest Advisory Board meeting below. -
Report -
This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham. -
Report -
This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham. -
Report -
This was an announced Enter and View (E&V) visit, part of a planned strategy to assess the quality of supported living homes in the London Borough of Newham. -
News -
Our newsletter Is available to download now. Full of news and view about health and social care in Newham and beyond -
Report -
Healthwatch Newham has published its annual report. -
News -
Newham Deaf Community Outreach Worker
Salary: £26,000 - £28,000 per annum
Hours: 35 hours per week (full-time)
Contract: Fixed-term contract for 12 months
Location: You will work in Healthwatch Newham’s Office three days per week. You will also spend two days per week at a community organisation within Newham.
Reports to: Healthwatch Newham Manager
Annual Leave: 28 days per annum, plus bank holidays
Overview
Newham is a diverse Borough with a rich, strong, and vibrant Deaf community. A Deaf Assembly was held in 2018 for Deaf residents in Newham. This looked at areas for improvement in health and social care. There has been further work to connect and engage with our Deaf residents and understand the barriers they face to health and social care.
We wish to employ a Deaf Outreach Worker to work with the Deaf community on an action plan of delivery to make improvements across Newham. This is a fixed term contract of 12 months and you will work in partnership with the Newham health and social care system.
You will be a Deaf person with life experience of being Deaf and Deaf culture. You will be fluent in British Sign Language (BSL) and used to working in a bilingual environment with Deaf and hearing colleagues.
Background
Healthwatch Newham is part of a national network, led by Healthwatch England. Healthwatch Newham aims to enable residents to contribute to the development of health and social care services. We do this through outreach, engagement and delivering projects that review quality and standards.
You will be employed by CB Plus. CB Plus is an award-winning charity reaching over 1 million Londoners. CB Plus provides many community services, including Young People Thrive. Healthwatch Newham is part of CB Plus.
You will work alongside Healthwatch Newham colleagues. These colleagues are responsible for different projects covering various topics in Newham.
You can see more about the work of Healthwatch in this video from 2018 called ‘What is Healthwatch?’ (with BSL): https://m.youtube.com/watch?v=FDwavhFOHLU
Main Tasks & Responsibilities: You will build a positive and trusted relationship with Newham’s Deaf Community to:
Connect the local Deaf community and health and social care services to look at access to these services including limitations and barriers. Understand why these happen and how they affect the Deaf community in Newham.
Work with services and the Deaf community to identify the top FIVE things to be delivered within 12 months. For example, access to interpreters for appointments, Deaf awareness training for GPs or social care, and so on. You will create an action plan to achieve these.
Hold events, information sessions and consultations with Newham’s Deaf community on delivering this action plan. This will include Deaf people of all ages and backgrounds.
Work with the Deaf community to discuss and set up a Newham Deaf Resident Advisory Group.
Offer support, advice and training to health and social care services staff to help improve the health and care of the Deaf community in Newham.
Review how the role has worked and make recommendations for the future.
You will have access to training, regular supervision and team meetings to enhance your skills and development. This will include spending time with teams who use BSL.
Personal Specification:
You will be a Deaf person with life experience and knowledge of being Deaf and Deaf culture.
Fluent in BSL and able to communicate with a wide range of people.
Understand or have experience of working with the Deaf community, and, knowledge of current themes / topics affecting the Deaf community.
Have a good understanding of the Accessible Information Standard, and how it applies to health and social care.
Experience of providing Deaf awareness training.
Experience of setting up, supporting and participating in groups.
Clear knowledge of Deaf Culture.
Ability to manage expectations of different stakeholders (Deaf residents, health and social care staff, etc.)
Able to work well in a team.
Knowledge and experience of working with Sign Language interpreters.
Understanding of the issues of working with other sign languages.
Any Other Duties:
Take part in internal meetings, and, represent CB Plus at external meetings and events as appropriate.
Able to manage and produce your own emails, spreadsheets and other general administration.
Undertake continuous professional development and training where required.
Adhere to all CB Plus’s policies and working processes. This includes confidentiality, health and safety, complaints and codes of conduct.
Undertake any duties as appropriate and as requested by the CEO.
Safeguarding Responsibilities
The contract of employment is subject to a satisfactory Enhanced Disclosure from the Disclosure and Barring Service.
When you start work, you will undertake safeguarding training.
Data Protection Responsibilities:
You will follow all relevant data protection legislation. You will also follow any CB Plus policy on data protection when processing personal data. This will include personal data relating to any Deaf resident of Newham, employee, supplier or agent of CB Plus.
Access to Work:
CB Plus will support the successful candidate’s application to the Access to Work Scheme.
Summary Terms and Conditions
Job Title: Newham Deaf Community Outreach Worker
Salary: £26,000 - £28,000
Probation Period: 3 months
Hours: 5 days per week.
Some evening work will be required and there may be some weekend work.
Responsible To: Healthwatch Newham Manager
Annual Leave: 28 days per annum, plus bank holidays
Pension: CB Plus will make a pension contribution into a workplace pension scheme.
Based at: Healthwatch Newham, Bizniz Point, 44 Broadway, E15 1XH. (Three days a week. Two days a week at another community organisation – to be confirmed.)
Other Conditions: To follow CB Plus policies and standards including our Equal Opportunities, Health and Safety, and, Confidentiality, Policies.
To Apply send your CV and a letter of interest to sian.avery@cbplus.org.uk before 31st May 2024.