We conducted a service review of 29 dental practices across Newham in January 2017 and again in August 2017 to investigate the availability of routine NHS dentist appointments.
The NHS Long Term Plan outlines how additional NHS funding will be spent to ensure, that over the next 10 years, the health service is fit for the future.
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
We select the locations liaising with local residents, Newham Council Adult Social Care staff and the Care Quality Commission. We carried out visits to 8 services, with 3 further visits planned for November and December 2018.
Our team visited the Diabetes service at Shewsbury Road Health Centre to find out about patients referral pathway experiences as part of our joint Quality Assurance Project with Newham Clinical Commissioning Group (NCCG).
Our team visited the foot health clinic at University of East London, Clinical Education Building, 1 Ferns Road to find out about patients’ referral pathway experiences as part of our joint Quality Assurance Project with NCCG.
As part of the Quality Matters initiative, Healthwatch England recently developed a toolkit for care services and councils to work with local Healthwatch to improve the way complaints are handled at a local level.