News and reports

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

We select the locations liaising with local residents, Newham Council Adult Social Care staff and the Care Quality Commission. We carried out visits to 8 services, with 3 further visits planned for November and December 2018.

We visited two mental health support groups to listen to experiences and to find out what service-users thought would help make things better.

In 2017–2018, our team engaged with young people to obtain feedback regarding their experiences with Health and Social Care services in Newham.

Our team visited the Diabetes service at Shewsbury Road Health Centre to find out about patients referral pathway experiences as part of our joint Quality Assurance Project with Newham Clinical Commissioning Group (NCCG).

Over 50 people attended Healthwatch Newham’s event on Thursday 20 September, to hear the new Mayor talk about her vision.

Over 60 people attended our event on 20 September 2018 at Stratford Library, to hear the new Mayor talk about her vision.

Our team visited the foot health clinic at University of East London, Clinical Education Building, 1 Ferns Road to find out about patients’ referral pathway experiences as part of our joint Quality Assurance Project with NCCG.

As part of the Quality Matters initiative, Healthwatch England recently developed a toolkit for care services and councils to work with local Healthwatch to improve the way complaints are handled at a local level.

Our team visited the Continence Care Service in Romford Road with the purpose of finding out about patients referral pathway experiences as part of our joint Quality Assurance project with Newham Clinical Commissioning Group (CCG).

This research project, carried out by Newham Older People’s Reference Group (OPRG), aimed to gather feedback from older people living Newham about their experiences of accessing GP services and what the obstacles they face in Newham.

Our team visited the Rainbow Homecare coffee morning on 14 July 2018 to engage with service users to gain feedback on their home care experiences.